Frequently asked
questions:
What kind of artwork do I need to
provide?
The best kind of artwork you can have for us is
.ai files (Adobe Illustrator) with layers that
have not been merged, or psd. (Photoshop
files). If you don't have those, just email
us the best quality picture/graphic that you have
and we will let you know if we can work with it,
or if it needs to be tweaked or redesiged.
Keep in mind that artwork that
has been copied and saved off the internet is NOT
considered high quality artwork as it is usually
72 dpi. 300 dpi is preferred.
What is the turn-around time for
stuff to get done?
Most custom printed items will be anywhere from 3
days to 2 weeks. We can usually accomodate
short time frame orders, but a rush fee may apply
depending on the size and type of the order.
Is there a minimum quantity
to order?
The lowest minimum on
embroidery is 6 pieces. T-shirt minimum
varies depending on the printing method-
just email or call us and ask. Typically
screen printed items are a minimum of 12,
lettering and numbering is a minimum of 6, and
photo t-shirts are a minimum of 6. Set-up
charges may apply.
Can I bring my own
merchandise and have you print on
them?
If they have been worn, NO. Otherwise, the
minimum quantity is 24 pieces for us to print on
your merchandise. If you have custom team
jerseys that need numbering and lettering on the
back the minimum quantity is 6. We prefer to
provide the blank merchandise because if there is
a error on 1 shirt, we know we can easily replace
it for you. If an error is made on a shirt
you provide, it may not be easy for us to replace
the 1 shirt, especially if the shirts were not
purchased locally.
